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03.07.2019

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Kontakt

Cvent Deutschland GmbH
Bockenheimer Landstraße 17/19
60325 Frankfurt am Main

Einsatzort:

Frankfurt (Main)

Bei Rückfragen

Tina Degner
+442038287379

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Cvent is a leading cloud-based enterprise event management company. We offer software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, email marketing, and web surveys.

Product Consultant

03.06.2019
Cvent Deutschland - Frankfurt (Main)
Informatik

Aufgaben

What You Will Be Doing
• Provide product support to customers over the phone and through web to case
• Document customer interaction in Salesforce
• Offer best practice tips to customers to boost to maximize their use of Cvent
• Collect product feedback from customers
• Create and update content for the customer & internal knowledgebase
• Respond to customer submissions in the Cvent Support Community
• Conduct web based training for new and existing customers
• Communicate with the client and review the initial implementation with them and make required changes

Qualifikation

What You Need for this Position
• Fluent in both German and English
• Excellent communication skills (verbal and written)
• University graduate or equivalent level of skills and knowledge
• Strong business acumen, ethics and high integrity
• Must be articulate, adaptable, organized, detail-oriented and the ability to multi-task
• Quick learner with a positive attitude and ability to work well within a team

Benefits

Weitere Angaben

Sprachkenntnisse: Englisch - Deutsch
Beginn: August
Dauer: Unbefristet
Vergütung:
Anzahl der Plätze: 1

Angaben zum Unternehmen

Unternehmensbeschreibung


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1-20 Mitarbeiter

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